5991 Spring Garden Road, Halifax, Nova Scotia, B3H 1Y6 - 902.425.7928 - registrar@nscdo.org
REGISTER A COMPLAINT |
The Nova Scotia College of Dispensing Opticians is responsible for addressing public complaints, registrant reports and investigations regarding the conduct, competence, and capacity/fitness of registrants.
If you have concerns that the care you received does not meet the standards of practice, please share them by completing a complaints form.
If you choose not to use the complaints form it is important to note: All complaints must be in writing. Send them by post, email, or fax to the College of Dispensing Opticians.
The investigator must conduct an investigation, including any of the following:
An investigator may investigate any matter relating to the respondent that arises during the investigation
If we cannot resolve the complaint, it goes to the Complaints Committee. The Complaints Committee must do one of the following:
After the Complaints Committee hears from both parties, it must:
Office Hours Monday: Closed | Call or Fax
Office: 902.425.7928 |
* Closed Weekends & Holidays | Call 902.425.7928 to schedule an appointment |